Activate Central Address Management Sap Center
Posted : admin On 26.08.2019In this tutorial, you'll learn how to integrate SAP NetWeaver with Azure Active Directory (Azure AD). When you integrate SAP NetWeaver with Azure AD, you can:
Settings for Central Address Management SAP SPRO IMG activity Details → Search any SAP configuration (SAP SPRO IMG) activities ← Menu Path to Settings for Central Address Management - SALR87001830. This enables S-users with the relevant authorization to access all activated customer numbers and installations of the corporate group and execute all functions in the SAP Support Portal (for example, report incidents, request license keys, and perform central S-user management).
- Control in Azure AD who has access to SAP NetWeaver.
- Enable your users to be automatically signed-in to SAP NetWeaver with their Azure AD accounts.
- Manage your accounts in one central location - the Azure portal.
To learn more about SaaS app integration with Azure AD, see What is application access and single sign-on with Azure Active Directory.
Prerequisites
To get started, you need the following items:
- An Azure AD subscription. If you don't have a subscription, you can get a free account.
- SAP NetWeaver single sign-on (SSO) enabled subscription.
- SAP NetWeaver V7.20 required atleast
Scenario description
SAP NetWeaver supports both SAML (SP initiated SSO) and OAuth. In this tutorial, you configure and test Azure AD SSO in a test environment.
Note
Configure the application either in SAML or in OAuth as per your organizational requirement.
Adding SAP NetWeaver from the gallery
To configure the integration of SAP NetWeaver into Azure AD, you need to add SAP NetWeaver from the gallery to your list of managed SaaS apps.
- Sign in to the Azure portal using either a work or school account, or a personal Microsoft account.
- On the left navigation pane, select the Azure Active Directory service.
- Navigate to Enterprise Applications and then select All Applications.
- To add new application, select New application.
- In the Add from the gallery section, type SAP NetWeaver in the search box.
- Select SAP NetWeaver from results panel and then add the app. Wait a few seconds while the app is added to your tenant.
Configure and test Azure AD single sign-on for SAP NetWeaver
Configure and test Azure AD SSO with SAP NetWeaver using a test user called B.Simon. For SSO to work, you need to establish a link relationship between an Azure AD user and the related user in SAP NetWeaver.
To configure and test Azure AD SSO with SAP NetWeaver, complete the following building blocks:
- Configure Azure AD SSO to enable your users to use this feature.
- Create an Azure AD test user to test Azure AD single sign-on with B.Simon.
- Assign the Azure AD test user to enable B.Simon to use Azure AD single sign-on.
- Configure SAP NetWeaver using SAML to configure the SSO settings on application side.
- Create SAP NetWeaver test user to have a counterpart of B.Simon in SAP NetWeaver that is linked to the Azure AD representation of user.
- Test SSO to verify whether the configuration works.
- Configure SAP NetWeaver for OAuth to configure the OAuth settings on application side.
Configure Azure AD SSO
Sap Activate Presentation
In this section, you enable Azure AD single sign-on in the Azure portal.
To configure Azure AD single sign-on with SAP NetWeaver, perform the following steps:
Open a new web browser window and sign into your SAP NetWeaver company site as an administrator
Make sure that http and https services are active and appropriate ports are assigned in SMICM T-Code.
Sign on to business client of SAP System (T01), where SSO is required and activate HTTP Security session Management.
a. Go to Transaction code SICF_SESSIONS. It displays all relevant profile parameters with current values. They look like below:-
Note
Adjust above parameters as per your organization requirements, Above parameters are given here as indication only.
b. If necessary adjust parameters, in the instance/default profile of SAP system and restart SAP system.
c. Double-click on relevant client to enable HTTP security session.
d. Activate below SICF services:
Go to Transaction code SAML2 in business client of SAP system [T01/122]. It will open a user interface in a browser. In this example, we assumed 122 as SAP business client.
Provide your username and password to enter in user interface and click Edit.
Replace Provider Name from T01122 to
http://T01122
and click on Save.Note
By default provider name come as
<sid><client>
format but Azure AD expects name in the format of<protocol>://<name>
, recommending to maintain provider name ashttps://<sid><client>
to allow multiple SAP NetWeaver ABAP engines to configure in Azure AD.Generating Service Provider Metadata:- Once we are done with configuring the Local Provider and Trusted Providers settings on SAML 2.0 User Interface, the next step would be to generate the service provider’s metadata file (which would contain all the settings, authentication contexts and other configurations in SAP). Once this file is generated we need to upload this in Azure AD.
a. Go to Local Provider tab.
b. Click on Metadata.
c. Save the generated Metadata XML file on your computer and upload it in Basic SAML Configuration section to autopopulate the Identifier and Reply URL values in Azure portal.
Follow these steps to enable Azure AD SSO in the Azure portal.
In the Azure portal, on the SAP NetWeaver application integration page, find the Manage section and select Single sign-on.
On the Select a Single sign-on method page, select SAML.
On the Set up Single Sign-On with SAML page, click the edit/pen icon for Basic SAML Configuration to edit the settings.
On the Basic SAML Configuration section, if you wish to configure the application in IDP initiated mode, perform the following step:
a. Click Upload metadata file to upload the Service Provider metadata file, which you have obtained earlier.
b. Click on folder logo to select the metadata file and click Upload.
c. After the metadata file is successfully uploaded, the Identifier and Reply URL values get auto populated in Basic SAML Configuration section textbox as shown below:
d. In the Sign-on URL text box, type a URL using the following pattern:
https://<your company instance of SAP NetWeaver>
Note
We have seen few customers reporting an error of incorrect Reply URL configured for their instance. If you receive any such error, you can use following PowerShell script as a work around to set the correct Reply URL for your instance.:
ServicePrincipal Object ID is to be set by yourself first or you can pass that also here.
SAP NetWeaver application expects the SAML assertions in a specific format, which requires you to add custom attribute mappings to your SAML token attributes configuration. The following screenshot shows the list of default attributes. Click Edit icon to open User Attributes dialog.
In the User Claims section on the User Attributes dialog, configure SAML token attribute as shown in the image above and perform the following steps:
a. Click Edit icon to open the Manage user claims dialog.
b. From the Transformation list, select ExtractMailPrefix().
c. From the Parameter 1 list, select user.userprinicipalname.
d. Click Save.
On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, find Federation Metadata XML and select Download to download the certificate and save it on your computer.
On the Set up SAP NetWeaver section, copy the appropriate URL(s) based on your requirement.
Create an Azure AD test user
In this section, you'll create a test user in the Azure portal called B.Simon.
- From the left pane in the Azure portal, select Azure Active Directory, select Users, and then select All users.
- Select New user at the top of the screen.
- In the User properties, follow these steps:
- In the Name field, enter
B.Simon
. - In the User name field, enter the username@companydomain.extension. For example,
B.Simon@contoso.com
. - Select the Show password check box, and then write down the value that's displayed in the Password box.
- Click Create.
- In the Name field, enter
Assign the Azure AD test user
In this section, you'll enable B.Simon to use Azure single sign-on by granting access to SAP NetWeaver.
In the Azure portal, select Enterprise Applications, and then select All applications.
In the applications list, select SAP NetWeaver.
In the app's overview page, find the Manage section and select Users and groups.
Select Add user, then select Users and groups in the Add Assignment dialog.
In the Users and groups dialog, select B.Simon from the Users list, then click the Select button at the bottom of the screen.
If you're expecting any role value in the SAML assertion, in the Select Role dialog, select the appropriate role for the user from the list and then click the Select button at the bottom of the screen.
In the Add Assignment dialog, click the Assign button.
Configure SAP NetWeaver using SAML
Sign in to SAP system and go to transaction code SAML2. It opens new browser window with SAML configuration screen.
For configuring End points for trusted Identity provider (Azure AD) go to Trusted Providers tab.
Press Add and select Upload Metadata File from the context menu.
Upload metadata file, which you have downloaded from the Azure portal.
In the next screen type the Alias name. For example, aadsts and press Next to continue.
Make sure that your Digest Algorithm should be SHA-256 and don’t require any changes and press Next.
On Single Sign-On Endpoints, use HTTP POST and click Next to continue.
On Single Logout Endpoints select HTTPRedirect and click Next to continue.
On Artifact Endpoints, press Next to continue.
On Authentication Requirements, click Finish.
Go to tab Trusted Provider > Identity Federation (from bottom of the screen). Click Edit.
Click Add under the Identity Federation tab (bottom window).
From the pop-up window, select Unspecified from the Supported NameID formats and click OK.
Note that user ID Source and user ID mapping mode values determine the link between SAP user and Azure AD claim.
Scenario: SAP User to Azure AD user mapping.
a. NameID details screenshot from SAP.
b. Screenshot mentioning Required claims from Azure AD.
Scenario: Select SAP user ID based on configured email address in SU01. In this case email ID should be configured in su01 for each user who requires SSO.
a. NameID details screenshot from SAP.
b. screenshot mentioning Required claims from Azure AD.
Click Save and then click Enable to enable identity provider.
Click OK once prompted.
Create SAP NetWeaver test user
In this section, you create a user called B.simon in SAP NetWeaver. Please work your in house SAP expert team or work with your organization SAP partner to add the users in the SAP NetWeaver platform.
Test SSO
Once the identity provider Azure AD was activated, try accessing below URL to check SSO (there will no prompt for username & password)
https://<sapurl>/sap/bc/bsp/sap/it00/default.htm
(or) use the URL below
https://<sapurl>/sap/bc/bsp/sap/it00/default.htm
The above URL should take you to below mentioned screen. If you are able to reach up to the below page, Azure AD SSO setup is successfully done.
If username & password prompt occurs, please diagnose the issue by enable the trace using below URL
https://<sapurl>/sap/bc/webdynpro/sap/sec_diag_tool?sap-client=122&sap-language=EN#
Configure SAP NetWeaver for OAuth
SAP Documented process is available at the location: NetWeaver Gateway Service Enabling and OAuth 2.0 Scope Creation
Go to SPRO and find Activate and Maintain services.
In this example we want to connect the OData service:
DAAG_MNGGRP
with OAuth to Azure AD SSO. Use the technical service name search for the serviceDAAG_MNGGRP
and activate if not yet active, already (look forgreen
status under ICF nodes tab). Ensure if system alias (the connected backend system, where the service actually running) is correct.- Then click pushbutton OAuth on the top button bar and assign
scope
(keep default name as offered).
- Then click pushbutton OAuth on the top button bar and assign
For our example the scope is
DAAG_MNGGRP_001
, it is generated from the service name by automatically adding a number. Report/IWFND/R_OAUTH_SCOPES
can be used to change name of scope or create manually.Note
Message
soft state status is not supported
– can be ignored, as no problem. For more details, refer here
Create a service user for the OAuth 2.0 Client
OAuth2 uses a
service ID
to get the access token for the end-user on its behalf. Important restriction by OAuth design: theOAuth 2.0 Client ID
must be identical with theusername
the OAuth 2.0 client uses for login when requesting an Access Token. Therefore, for our example, we are going to register an OAuth 2.0 client with name CLIENT1, and as a prerequisite a user with the same name (CLIENT1) must exist in the SAP system and that user we will configure to be used by the referred application.When registering an OAuth Client we use the
SAML Bearer Grant type
.Note
For more details, refer OAuth 2.0 Client Registration for the SAML Bearer Grant Type here
tcod: SU01 / create user CLIENT1 as
System type
and assign password, save it as need to provide the credential to the API programmer, who should burn it with the username to the calling code. No profile or role should be assigned.
Sap Address Management
Register the new OAuth 2.0 Client ID with the creation wizard
To register a new OAuth 2.0 client start transaction SOAUTH2. The transaction will display an overview about the OAuth 2.0 clients that were already registered. Choose Create to start the wizard for the new OAuth client named as CLIENT1in this example.
Go to T-Code: SOAUTH2 and Provide the description then click next.
Select the already added SAML2 IdP – Azure AD from the dropdown list and save.
Click on Add under scope assignment to add the previously created scope:
DAAG_MNGGRP_001
Click finish.
Additional resources
Societas Europaea | |
Traded as | FWB: SAP NYSE: SAP DAX Component |
---|---|
Industry | Enterprise software |
Founded | Weinheim, Germany (1972; 47 years ago) |
Founder | Dietmar Hopp Hans-Werner Hector Hasso Plattner Klaus Tschira Claus Wellenreuther |
Headquarters | , |
Area served | Worldwide |
| |
Products | See list of SAP products |
Revenue | €24.70 billion (2018)[1] |
€5.70 billion (2018)[1] | |
€4.08 billion (2018)[1] | |
Total assets | €51.68 billion (2018)[1] |
Total equity | €28.83 billion (2018)[1] |
Number of employees | 96,498 (2018)[1] |
Website | www.sap.com |
SAP SE (/ɛseɪˈpi/; Systeme, Anwendungen und Produkte in der Datenverarbeitung, 'Systems, Applications & Products in Data Processing') is a German multinationalsoftware corporation that makes enterprise software to manage business operations and customer relations.[2][3][4] SAP is headquartered in Walldorf, Baden-Württemberg, Germany with regional offices in 180 countries.[5][4] The company has over 425,000 customers in over 180 countries[6] and is a component of the Euro Stoxx 50stock market index.[7]
- 1History
- 5Enterprise service-oriented architecture
- 20Bribery and corruption
History[edit]
Formation[edit]
When Xerox exited the computer hardware manufacturing industry in 1971,[8] it asked IBM to migrate its business systems to IBM technology. As part of IBM's compensation for the migration, IBM was given the rights to the Scientific Data Systems (SDS)/SAPE software, reportedly for a contract credit of $80,000.
Five IBM engineers from the AI department[9][10] (Dietmar Hopp, Klaus Tschira, Hans-Werner Hector, Hasso Plattner, and Claus Wellenreuther, all from Mannheim, Baden-Württemberg) were working in an enterprise-wide system based on this software, only to be told that it would no longer be necessary. Rather than abandoning the project, they decided to leave IBM Tech and start another company.[11]
In June 1972, they founded the SAP Systemanalyse und Programmentwicklung ('System Analysis and Program Development' / 'SAPD') company, as a private partnership under the German Civil Code.[12]
Their first client was the German branch of Imperial Chemical Industries in Östringen,[13] where they developed mainframe programs for payroll and accounting. Instead of storing the data on punch cards mechanically, as IBM did, they stored it locally in the Electronic System while using a common Logical database for all activities of Organization.[clarification needed] Therefore, they called their software a real-time system, since there was no need to process the punch cards overnight (for this reason their flagship product carried an R in its name until the late 1990s). This first version was also a standalone software that could be offered to other interested parties.[14]
Enterprise Resource Planning[edit]
In 1973, the first commercial product was launched. SAP completes its first financial accounting system - RF. This system serves as the cornerstone in the ongoing development of other software modules of the system that will eventually bear the name SAP R/1[12].
This offered a common system for multiple tasks. This permitted the use of a centralized data storage, improving the maintenance of data. From a technical point of view, therefore, a database was necessary.[15]
In 1976, SAP GmbH Systeme, Anwendungen und Produkte in der Datenverarbeitung ('Systems, Applications, and Products in Data Processing') is founded as a sales and support subsidiary. Five years later, the private partnership is dissolved and its rights are passed on to SAP GmbH.[12]
The headquarters moved the following year to Walldorf, Germany. Three years later, in 1979, SAP launched SAP R/2, expanding the capabilities of the system to other areas, such as material management and production planning. In 1981, SAP brought a re-designed product to market. However, SAP R/2 did not improve until the period between 1985 and 1990. SAP released the new SAP R/3 in 1992. SAP developed and released several versions of R/3 through 1995. By the mid-1990s, SAP followed the trend from mainframe computing to client/server architectures. The development of SAP's internet strategy with mySAP.com redesigned the concept of business processes (integration via Internet).[11] As a result, R/3 was replaced with the introduction of SAP ERP Central Component (ECC) 5.0 in 2004.[16] Architectural changes were also made to support an enterprise service architecture to transition customers to a services-oriented architecture. The latest version, SAP ERP 6.0, was released in 2006. SAP ERP 6.0 has since then been updated through SAP enhancement packs, the most recent: SAP enhancement package 8 for SAP ERP 6.0 in 2016.[17]
Corporate restructuring[edit]
In August 1988, SAP GmbH became SAP AG, and public trading started on 4 November 1988. Shares were listed on the Frankfurt and Stuttgart stock exchanges.[11] In 1995, SAP was included in the German stock index DAX and, on 22 September 2003, SAP was included in the STOXX Europe 50.[18]
The company's official name became SAP AG (a public limited company) after the 2005 annual general meeting. In 2014, SAP changed from an AG to a European Company (Societas Europaea or SE).[19]
Focus on cloud[edit]
Since 2012, SAP has acquired several companies that sell cloud-based products, with several multibillion-dollar acquisitions seen by analysts as an attempt to challenge competitor Oracle.[20] In 2014 SAP bought Concur Technologies, a provider of cloud-based travel and expense management software, for $8.3 billion, SAP's most expensive purchase to that date.[21] Analysts' reactions to the purchase were mixed, with Thomas Becker of Commerzbank questioning whether Concur was the right choice for SAP, while Credit Suisse called the acquisition an 'aggressive' move.[22]
In 2014, IBM and SAP began a partnership to sell cloud-based services.[23] Likewise, in 2015, SAP also partnered with HPE to provide secure hybrid cloud-based services running the SAP platform.[24] Both HPE and IBM provide infrastructure services to SAP, and SAP runs its SAP HANA cloud solution on top. SAP has announced additional partnerships with Microsoft in order to give customers tools for data visualization, as well as improved mobile applications.[25]
SAP exceeded its revenue projections due to the expansion in its cloud business and the success of SAP HANA. The growth can also be partially attributed to the acquisitions of Concur and Fieldglass.[26]
The company announced plans in 2016 to invest heavily into technology relating to Internet of Things (IoT) as part of a strategy to capitalize on the growth in that market. For that purpose, €2 billion is planned for investment in relevant sectors by the end of 2020.[27] SAP will also launch a new product line called SAP IoT, which 'will combine large amounts of data from things connected to the Internet with machine learning and SAP's real-time database S/4 HANA.'[27]
SAP S/4HANA[edit]
In 2015, the company launched SAP S/4HANA, the newest generation of the SAP Business Suite. It was written natively for the SAP HANA platform. It offers cloud, on-premises and hybrid deployment options to customers, with its benefits including a smaller data footprint, higher throughput, faster analytics and faster access to data. It also allows existing SAP Business Suite customers to upgrade to this product from SAP Business Suite.[28]
In 2016, SAP introduced SAP HANA, Express Edition which is meant to run on personal computers or on cloud computing platforms for students and other small-scale developers.[29]
On January 29, 2019, SAP announced plans to cut approximately 4,000 positions at the company in a strategic plan to shift to more modern cloud-based technologies such as blockchain, quantum computing, machine learning, Internet of Things, and artificial intelligence.[30]
Finances[edit]
For the fiscal year 2017, SAP reported earnings of EUR€4 billion, with an annual revenue of EUR€23.5 billion, an increase of 6.3% over the previous fiscal cycle.[31] SAP's shares traded at over USD105 per share, and its market capitalization was valued at USD128 billion in December 2018. This makes SAP the most valuable company in Germany.[32]
Year | Revenue in bn. EUR€ | Net income in bn. EUR€ | Total Assets in bn. EUR€ | Employees |
---|---|---|---|---|
2013 | 16.815 | 3.326 | 27.094 | 66,572 |
2014 | 17.560 | 3.280 | 38.507 | 74,406 |
2015 | 20.793 | 3.064 | 41.390 | 76,986 |
2016 | 22.062 | 3.646 | 44.277 | 84,183 |
2017 | 23.461 | 4.018 | 42.497 | 88,543 |
Acquisitions[edit]
Acquisition number | Acquired company | Acquisition date | Specialty | Country of origin | Acquisition costs |
---|---|---|---|---|---|
70 | Qualtrics | Jan 2019[33] | Experience Management | USA | $8.0b |
69 | Contextor | Nov 2018[34] | Robotics Process Automation | France | |
68 | Coresystems | Jun 2018[35] | platform for field service management | Switzerland | |
67 | CallidusCloud | Jan 2018[36] | Sales Performance Management Tool | USA | $2.24 b |
66 | Recast.ai | Jan 2018[37] | Conversational User Experience Technology | France | |
65 | Gigya | Sep 2017[38] | Identity Management | Israel | $350m |
64 | Abakus | Dec 2016[39] | Marketing attribution | USA | |
63 | Plat.One | Oct 2016 | IoT | USA | |
62 | Altiscale | Aug 2016 | big data and Hadoop Hosting | USA | $125m+ |
61 | Fedem Technology | Jun 2016 | IoT | Norway | |
60 | MeLLmo Inc. (Roambi) | Feb 2016 | Mobile Business Intelligence | USA | |
59 | Concur Technologies | Sep 2014 | Travel and Expense Management | USA | $8.3b |
58 | SeeWhy | May 2014 | Behavioural target marketing | USA | $1.1b |
57 | Fieldglass | Mar 2014 | Contingent labour and services | USA | |
56 | KXEN | Oct 2013 | Predictive analytics | France | |
55 | hybris | May 2013 | E-Commerce Solutions | Switzerland | $1.5b |
54 | Camilion | Mar 2013 | Insurance solutions | Canada | |
53 | SmartOps | Feb 2013 | Inventory optimization | USA | |
52 | Ticket-Web | Feb 2013[40] | Ticket systems and special CRM solutions for sports and entertainment | Germany | |
51 | Ariba | Oct 2012 | Supplier network | USA | $4.3b |
50 | Syclo | Jun 2012 | Mobile asset management | USA | |
49 | datango | Jan 2012 | Electronic performance support technologies | Germany | |
48 | SuccessFactors | Dec 2011 | Human Capital Management | USA | $3.4b |
47 | Right Hemisphere | Sep 2011 | 3D visualization | USA | |
46 | Crossgate | Sep 2011 | B2B eCommerce | Germany | |
45 | Secude | Mar 2011 | Security software (Not the whole company, only some assets were acquired) | Germany | |
44 | Cundus | Dec 2010 | Disclosure Management | Germany | |
43 | Sybase | May 2010 | Database, middleware, mobile software | USA | $5.8b |
42 | TechniData | May 2010 | Environmental, Health and Safety | Germany | |
41 | SAF | Sep 2009 | Inventory Management | Switzerland | $91m |
40 | Highdeal | May 2009 | High-volume billing | France | |
39 | Visiprise | Jul 2008 | Manufacturing Execution | USA | |
38 | Saicon INC | Oct 2014 | US Recruitment | India | |
37 | BusinessObjects | Oct 2007 | Business Intelligence | France | $6.78b |
36 | Yasu Technologies Pvt. Ltd. | Oct 2007 | Business Rules Management Software | India | |
35 | Wicom Communications | May 2007 | Internet Communication software | Finland | |
34 | MaXware | May 2007 | Identity software | Norway | |
33 | Outlooksoft | May 2007[41] | Planning & consolidation | USA | |
32 | Pilot Software | Feb 2007 | Strategy Management software | USA | ~$200m |
31 | Factory Logic | Dec 2006 | Lean scheduling and supply synchronisation | USA | |
30 | Praxis Software Solutions | Jul 2006 | Web-based CRM and eCommerce | USA | |
29 | Frictionless Commerce | May 2006 | SRM software | USA | |
28 | Virsa Systems | Apr 2006 | Compliance solutions | USA | |
27 | SAP Systems Integration | Dec 2005 | Consulting services | Germany | |
26 | Callixa | Nov 2005 | Enterprise Integration Information software | USA | |
25 | Khimetrics | Nov 2005 | retail software | USA | |
24 | Triversity | Sep 2005 | POS software | Canada | |
23 | Lighthammer | Jun 2005[42] | Manufacturing Intelligence and Collaborative Manufacturing | USA | |
22 | DCS Quantum | Feb 2005 | Automotive Dealer Management | United Kingdom | |
21 | TomorrowNow | Jan 2005 | Grey market support | USA | |
20 | ilytix | Jan 2005 | SAP BusinessOne Business Intelligence | Norway | |
19 | A2i | Jul 2004[43] | Master Data Management | USA | |
18 | SPM Technologies | Dec 2003[44] | IT architecture consulting | Germany | |
17 | DCW Software | Jul 2003 | OS/400 Applications | Germany | |
16 | Guimachine | Dec 2002 | NetWeaver Visual Composer toolkit | USA | |
15 | IMHC | May 2001 | Integrated managed health care from IDS | USA | |
14 | Expression | May 2002 | real-time file sharing | ? | |
13 | Topmanage | Feb 2002 | SAP BusinessOne Suite | Israel | |
12 | Paynet International AG | Dec 2001 | Invoice Processing | Germany | |
11 | COPA GmbH | Nov 2001 | Beverage industry consulting | Germany | |
10 | Infinite Data Structures | May 2001 | Trade Management / CRM | USA | |
9 | Toptier | Mar 2001 | Enterprise Information Portal and Integration Infrastructure | USA | ~$400m |
8 | Prescient Consulting | Feb 2000 | Consulting services | USA | |
7 | In-Q-My Technologies GmbH | 2000 | J2EE Server | Bulgaria | |
6 | Campbell Software | 1999 | Workforce Management | USA | |
5 | AMC Development | 1998 | Call Center telephony integration software | USA | |
4 | OFEK-Tech | 1998 | Warehousing and distribution centre software | Israel | |
3 | Kiefer & Veittinger | 1997 | Sales force Applications | Germany | |
2 | Dacos | 1996 | Retail solution | Germany | |
1 | Steeb | 1991 | Software and Consulting Services | Germany |
Business and markets[edit]
As of 2016, SAP is the world's third largest software and programming company.[45] The corporation operates in Europe, Asia, Africa, the Middle East, North America, and South America.[46]
SAP focuses on 25 industries and six industry sectors: process industries, discrete industries, consumer industries, service industries, financial services and public services.[47] It offers integrated product sets for large enterprises,[48] mid-sized companies and small businesses.[49]
Enterprise service-oriented architecture[edit]
Service-oriented architecture has been incorporated into the SAP ERP (Enterprise Resource Planning) system and other products defined within the SAP Enterprise Services Architecture (Enterprise SOA).
Enterprise SOA[edit]
SAP Enterprise Service Oriented Architecture (or Enterprise SOA) is SAP SE's service-oriented architecture implementation.[50] Enterprise SOA is enabled by the SAP NetWeaver platform and builds on the benefits of Web services. SAP has positioned Enterprise SOA to deliver the benefits offered by service-oriented architecture, including enabling both flexibility and business efficiency. SAP markets Enterprise SOA(Service-oriented architecture) as a cost-effective way of adding new applications to existing infrastructure.[51] SAP Solutions that currently use Enterprise SOA are mySAP CRM, mySAP ERP, and mySAP SRM.
Partnerships[edit]
SAP partners include Global Services Partners with cross-industry multinational consulting capabilities,[52] Global Software Partners providing integrated products that complement SAP Business Suite solutions,[53] and Global Technology Partners providing user companies with a wide range of products to support SAP technology, including vendors of hardware, database, storage systems, networks, and mobile computing technology.[54]
Extensions partners are companies which provide functionality that complements SAP product capabilities. Their products are certified, sold, and supported by SAP. These partner companies include Adobe, CA Technologies, GK Software,[55]Hewlett-Packard, IDS Scheer, Mendix,[56]OpenText,[57]Knoa Software, and BackOffice Associates.[58]
SAP has also partnered with Apple to work on the mobile experience for SAP enterprise customers. As part of the partnership, a new SAP HANA Cloud Platform SDK would be delivered exclusively for iOS. As a result, developers can build applications based on the SAP HANA Cloud Platform for the iPhone and iPad devices. The partnership was announced in May 2016.[59]
SAP PartnerEdge[edit]
SAP products for small businesses and midsize companies are delivered through its global partner network. The SAP PartnerEdge programme, SAP's partner programme, offers a set of business enablement resources and program benefits to help partners including value-added resellers (VARs) and independent software vendors (ISVs) be profitable and successful in implementing, selling, marketing, developing and delivering SAP products to a broad range of customers.[60]
Communities[edit]
SAP Community Network (SCN) is a community of SAP customers, partners, employees, and influencers – typically in roles such as: developers, consultants, integrators, and business analysts – who gain and share knowledge about ABAP, Java, .NET, SOA, and other technologies, plus analytics and dashboards, business process best practices, cloud, mobile, big data, and a range of other topics via blogs, discussion forums, downloads and code samples, training materials, and a technical library.[61]
Organization[edit]
SAP uses a two-tier structure of boards, with an executive board and a supervisory board. As of 2016, members of the executive board were Bill McDermott (CEO and Chairman, joined in 2008), Robert Enslin (2014), Bernd Leukert (2014), Luka Mucic (CFO, 2014), Michael Kleinemeier (2015), Stefan Ries (2016), Steve Singh (2016) and Gerhard Oswald (1996).[62] Juergen Mueller will join the executive board in 2019. [63]
Functional units of SAP are split across different organizational units for R&D needs, field activities and customer support. SAP Labs are mainly responsible for product development whereas the field organizations spread across each country are responsible for field activities such sales, marketing and consulting. Headquarters is responsible for overall management as well as core engineering activities related to product development. Worldwide customer support is not provided by the field organizations but by a unified organization called Active Global Support (AGS).[64]
SAP Labs[edit]
SAP Labs are R&D locations that develop and improve SAP core products. SAP Labs are strategically located in high-tech clusters around the globe.
Country | Main location(s) |
---|---|
Germany | Walldorf/Rot, Markdorf, Berlin |
United States | Silicon Valley |
India | Bangalore |
China | Shanghai |
Brazil | São Leopoldo |
Bulgaria | Sofia |
Canada | Vancouver, Montreal |
South Korea | Seoul |
Vietnam | Ho Chi Minh City |
Israel | Ra'anana |
CIS | Moscow |
France | Paris, Sophia Antipolis |
Ireland | Dublin |
Hungary | Budapest |
Slovakia | Bratislava |
Czech Republic | Brno |
Poland | Gliwice |
The four most prominent labs of SAP SE are located in Germany, India, China and the US. Labs Walldorf was founded in 1972 and became SAP's primary location. At the beginning, the focus of SAP's expansion was entering highly developed IT markets; in 1993 Palo Alto became a part of SAP Labs. Aiming to acquire talented employees, SAP opened another lab in Bangalore in 2003.
Among the latest SAP Labs are labs in Czech Republic, Slovakia and Poland. All three labs have been established in 2016. The labs in India are now the largest labs outside Germany.
In order to manage SAP Labs, SAP Labs Network (SLN) was created. SLN is a global unit that manages regional Labs and shares best business practices. It coordinates and distributes development projects among individual SAP Labs locations, accelerates product delivery, gives SAP full access to talent, and drives SAP corporate strategy regarding innovation and business growth.[65]
SAP User Groups[edit]
SAP User Groups are independent, nonprofit organizations of SAP customers and SAP partners. They serve as communications channel for their members towards SAP and for SAP towards the markets. The Americas' SAP Users' Group (ASUG) is the company's largest user group, with 100,000 individuals at 3,800 companies. ASUG members are professionals who work in more than 17 industries. Many are technical and business process experts in the SAP ecosystem; they have varied levels of experience, and come from small businesses to global corporations, as well as universities. In 2007, the SAP User Group Executive Network (SUGEN) was established.
SAP provoked controversy and frustration among its users in 2008 by raising the cost of its maintenance contracts. The issue was the subject of intense discussion among user groups.[66]
SAP Cloud Platform[edit]
SAP Cloud Platform is SAP's platform-as-a-service (PaaS)[67] that is used to deliver in-memory capabilities and microservices for building and extending, mobile-enabled cloud applications. The infrastructure is offered through a global network of SAP managed data centers. SAP Cloud Platform is an open platform-as-a-service, which includes the in-memory SAP HANA database management system, connects to both on premises and cloud-based systems running SAP or other third-party software and relies on open standards, like Java, JavaScript, Node.js and Cloud Foundry for integration options.
SAP Cloud Platform is promoted to build and extend business applications with rapid innovation cycles. SAP and Apple Inc. partnered to develop mobile applications on iOS using cloud-based software development kits (SDKs) for the SAP Cloud Platform. SAP founding development partners[68] for their Cloud Platform include Accenture, Celonis, EnterpriseAlumni, and Walmart.
SAP Cloud Platform is based on open source technology, developed & supported in partnership with SUSE. The company is also in partnership with Cloud Foundry for a beta offering of SAP Cloud Platform that enables customers to test out and give feedback for the functionalities coming with Cloud Foundry.
SAP Store[edit]
SAP launched the SAP store in March 2015 as its principal e-commerce property to allow customers to buy its products directly on the Web rather than through traditional sales channels. Customers can purchase free trials or starter editions and can pay by credit card or PayPal.
SAP App Center[edit]
Launched in 2016, the SAP App Center is an online application marketplace for third-party applications that integrate with and extend SAP products. Applications are available for free, as well as via yearly or monthly subscription models. Applications available range from integrations with content management software to mobile approval management and payment platforms. As of July 2018, it features over 1,500 applications.
Conferences[edit]
SAP has two annual conferences:
- SAPPHIRE is SAP's customer-facing event, where it generally announces major product changes and strategic direction. It is typically held in the spring in North America.[69][70]
- SAP TechEd is the company's more technical conference, aimed at SAP's ecosystem of consultants and software development partners.[71][72] SAP TechEd has been held annually since 1995.
Competitive landscape[edit]
SAP competitors are primarily in the enterprise resource planning software industry. In this field, Oracle Corporation is SAP's major competitor. SAP also competes in the customer relationship management, marketing & sales software, manufacturing, warehousing & industrial software, and supply chain management & logistics software sectors.[73]
Oracle Corporation filed a lawsuit against SAP for malpractice and unfair competition in the California courts in 2007. SAP lost the case in 2010 and was ordered to pay $1.3 billion, which was cited as the largest copyright infringement judgment in history.[74] The verdict was overturned in 2011,[75] and the lawsuit was finally settled in 2014 for $356.7 million.[76]
The resulting pressure saw SAP and SUGEN (SAP User Group Executive Network) agree to a major benchmarking exercise to prove the value of the new support pricing policy to customers. In December 2009, SAP delayed its Enterprise Support price rises until agreement had been reached on the benchmarks and KPIs (Key Performance Indicators).[77]
In January 2010, SAP reversed its direction on Enterprise Support and reintroduced its standard support package for customers. The move to reinstate standard support – at 18 percent of annual license fees, 'will enable all customers to choose the option that best meets their requirements', the company said.[78]
In August 2013, SAP acquired German software company Hybris for eCommerce capabilities.[79][80]
Philanthropic efforts[edit]
SAP has donated several millions of dollars to a variety of global health causes including the Product Red campaign and the Global Fund.[81][82] In addition, SAP has distributed free software in South Africa as part of an effort towards developing future markets there.[83] The company also encourages employees to volunteer through social sabbaticals, sending teams of people to different countries to aid non-profits. SAP employees have volunteered in China, India, Brazil, and South Africa.[84]
Sponsorships[edit]
The SAP Arena opened in Mannheim in 2005, and is the home of the Adler Mannheim ice hockey team and Rhein-Neckar Löwen handball team. Since 2013, the company is name sponsor of the SAP Center at San Jose, California. The team also sponsors the Formula One racing team McLaren, NFL teams New York Giants and New York Jets, the City Football Group, and eSports squad Team Liquid.
SAP ambassadors include German tennis player Angelique Kerber, German eventing rider Ingrid Klimke, and South African golfers Ernie Els, Gary Player and Branden Grace.
Autism hiring[edit]
SAP also engages in outreach activities within its company. In 2013, the company launched an initiative to hire employees with autism and Asperger syndrome, citing their undervalued ability to contribute to its workforce. SAP aims to compose 1% of its workforce with autistic individuals by the year 2020.[85]
Bribery and corruption[edit]
East African allegations[edit]
In February 2019, SAP was accused of ‘improper conduct’ linked to state contracts in Kenya and Tanzania. An anonymous whistle-blower claims, through a firm of attorneys, that SAP used Twenty Third Century Systems (TTCS) to bribe officials at the Tanzania Ports Authority (TPA) to win a US$6.6-million enterprise resource planning software tender that involved the provision of software licenses and services[86].
South African allegations[edit]
In July 2017, allegations were made that SAP had been involved in business transactions with the controversial and politically influential Gupta family in South Africa. SAP was accused of paying CAD House, a Gupta-controlled company, R100 million in order to secure a Transnet deal. SAP denied the allegations, claiming that the money was paid as 'an extension of the sales force', despite CAD House having no prior SAP experience.[87][88]
The Guptas' dealings with SAP were revealed in a widely publicized e-mail leak.[89][90]
As a consequence of the allegations, SAP launched an investigation that led to four of its South African managers being placed on administrative leave along with the seizure of their mobile phones and computers.[91] Claas Kuehnemann was named as acting managing director for Africa while the investigation continued.[92]
On 26 October 2017, SAP announced that it had voluntarily reported itself to the U.S. Securities and Exchange Commission for a possible violation of US law, including the Foreign Corrupt Practices Act, related to the South African bribery allegations. SAP's own investigation, conducted by law firm Baker McKenzie, revealed that SAP had paid $7.7 million in commissions to third-parties linked to the Gupta family while securing contracts worth $48 million with Transnet and Eskom.[93][94][95]
Panamanian bribery[edit]
In May 2015, SAP agreed to pay $3.9 million to settle U.S. Securities and Exchange Commission civil charges over a former executive's scheme to bribe Panama government officials in order to win lucrative technology contracts.[96][97]
See also[edit]
- SAP Center, an indoor arena in San Jose, California that bears the company's name via a sponsorship contract
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External links[edit]
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